Safe Recipients Lists
An e-mailing list or group that you are a member of can be added to your Safe Recipients Lists. Any messages sent to the e-mail addresses or domain names on this list will not be treated as junk e-mail messages, regardless of the sender or content of the message.
Remember as these settings are under your personal control, it is your responsibility to ensure you provide an e-mail address that is able to receive our communications when you make a booking request.
If you can already find our mail in your Spam or Deleted sections, the quickest solution is to select the option "Do not mark messages as junk mail" which should then move the mail back into your inbox.
If you are unable to find any of our incoming e-mails please follow the following steps before using the 'Contact Us' form to request us to re-send your mail.
First:
Please ensure you do not have the following domains blocked or set as spam in your current settings: globalonlinereservations.com and siamuk3.securesites.net (our host)
To ensure that we can communicate with you regarding important information.
Next:
Please update your spam filter to allow email from no-reply@globalonlinereservations.com.
- AOL
- Yahoo!
- Hotmail
- Gmail
- Outlook 2003
- Mozilla Thunderbird
- Others
AOL
You will need to add our email address to your AOL address book:
- Click the Mail menu and select Address Book.
- Wait for the "Address Book" window to pop up, then click the Add button.
- Wait for the "Address Card for New Contact" window to load.
- Once loaded, type no-reply@globalonlinereservations.com into the "Other E-Mail" field.
- Make our email address the "Primary E-Mail" address by checking the associated check box.
- Click the Save button.
Yahoo!
You will need to set up a filter to redirect our email into your inbox:
- Open your mailbox and click on Mail Options.
- Click Filters.
- Click the Add link on the Filters page.
- Enter "Global_Online_Reservations" as the filter name. Update the "From header:" rule with the following 2 pieces of information: "contains" and no-reply@globalonlinereservations.com.
- Click the Choose Folder pull down menu and select inbox.
- Select the Add Filter button.
Hotmail
You will need to add our email address to your Hotmail Safe List:
- Open your mailbox and click "Options".
- Click the "Junk E-Mail Protection" link.
- Select the "Safe List".
- Type no-reply@globalonlinereservations.com into the input box titled "Type an address or domain".
- Click the "Add" button next to the input box.
Gmail
You will need to add our email address to your Gmail Contacts List:
- Click Contacts along the left side of any Gmail page.
- Click Add Contact.
- Type no-reply@globalonlinereservations.com into the primary e-mail address input box.
- Click Save.
Outlook 2003
You will need to add our email address to your Safe Senders list:
- On the Tools menu, click Options.
- On the Preferences tab, click Junk E-mail.
- On the Safe Senders tab, click Add.
- In the Add address, type in no-reply@globalonlinereservations.com. Click OK.
Mozilla Thunderbird
You will need to add our email address to your Thunderbird Address Book and configure your Junk Mail Controls to white list your address book.
Add our email address into your Personal Address Book:
- Click the Address Book button.
- Make sure the Personal Address Book is highlighted.
- Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
- Under the Contact tab, type no-reply@globalonlinereservations.com into the E-mail input box.
- Click OK.
Others
If you use a Web mail system or email application not listed above, the instructions for whitelisting our address will depend on the specific email program you are using. If you access the help files, instruction manual or customer support, there should be instructions on how to do this.
In most cases, adding our email address, no-reply@globalonlinereservations.com, to your address book, safe list, white list or contact list will be sufficient.
If all else fails please use our 'Contact Us' form and request we FAX your communication to you (Please remember to include a Fax number including country and area code).
Third party spam filters
If you are using a third party spam filter to check your incoming mail then you will need to add no-reply@globalonlinereservations.com to your safe list so our communications will be forwarded on to your in-box. Below, we've provided step by step instructions to do this for the most popular spam filters used.
- CleanMyMailbox
- Mailblocks
- MailShield
- Mail Washer
- Oddpost
- Spam Assassin
- Spam Butcher
- Spameater
- Spam Inspector
- Spam Interceptor
- Spamkiller
- SpamNet
- SpamPal
- Spam Sleuth
- Others
CleanMyMailbox
If you're using CleanMyMailbox to filter your incoming e-mail, you can exempt your Global Online Reservations' messages from the filtering process by adding our no-reply@globalonlinereservations.com address to your Whitelist. Here's how:
- Click the Whitelist button.
- Add the address in the "From" line of your most recent Global Online Reservations Library e-mailto the list.
- Click the Submit List button.
Mailblocks
If you're using Mailblocks to filter your incoming e-mail, you can exempt your Global Online Reservations mail from the filtering process by adding our no-reply@globalonlinereservations.com address to your "Accept Mail From" list of addresses. Here's how:
- In Mailblocks, click the Addresses tab.
- Select New.
- Enter the address in the "From" line of your most recent Global Online Reservations e-mail.
- In the Receiving Options, select Accept Mail From This Address.
- In the Other Options, make sure Display in People Picker is not selected.
- Click Submit.
- Click OK.
MailShield
If you're using MailShield to filter your incoming e-mail, you can exempt your Global Online Reservations mail from the filtering process by adding our no-reply@globalonlinereservations.com address to your list of Friends. Here's how:
- On the MailShield toolbar, click Friends.
- Click Add.
- Enter the address in the "From" line of your most recent Global Online Reservations e-mail and click the OK button.
Mail Washer
If you're using MailWasher to filter your incoming e-mail, you can exempt your Global Online Reservations e-mail from the filtering process by adding our no-reply@globalonlinereservations.com address to your list of Friends. Here's how:<
- In MailWasher, select Tools.
- Select Blacklist & Friends.
- On the right-hand side is the "Friends" list. Click the Friends Add button.
- Select Plain email address.
- Enter the address in the "From" line of your most recent e-mail from Global Online Reservations, then click OK.
- Click OK again.
Oddpost
If you're using Oddpost to filter your incoming e-mail, you can exempt your Global Online Reservations mail from the filtering process by marking it as "Not Spam"-- but only if it has been incorrectly identified as spam in the first place. Here's what to do:
- Find any Global Online Reservations e-mail that's in your Probably Spam folder.
- Click on that e-mail to select it.
- Click the Move to Inbox and Mark as Not Spam button.
Spam Assassin
If you're using Spam Assassin to filter your incoming e-mail, you can exempt your Global Online Reservations mail from the filtering process by adding our no-reply@globalonlinereservations.com address to the Whitelist in your User Preferences. Here's how:
- Search your hard drive for the spam assassin folder, then open it.
- In that folder should be a file named user prefs. Open it with a text editor (Notepad, for example). If there is no such file, you can create it. The detailed instructions are at http://spamassassin.taint.org/doc/Mail_SpamAssassin_Conf.html
- Make a new (blank) line in the file. On that line, enter whitelist_from, followed by the address in the "From" line of your most recent Global Online Reservations mail.
- Save the file and close it.
Spam Butcher
If you're using Spam Butcher to filter your incoming e-mail, you can exempt your Global Online Reservations mail from the filtering process by adding our no-reply@globalonlinereservations.com address to your Know Senders list. Here's how:
- Open Spam Butcher and click the Configure button.
- Select the Known Senders tab.
- Under Known Good Senders and Recipients, click Add.
- Enter the address in the "From" line of your most recent Global Online Reservations e-mail and click OK.
Spameater
If you're using Spameater to filter your incoming e-mail, you can exempt your Global Online Reservations mail from the filtering process by adding our no-reply@globalonlinereservations.com address to your list of Approved Senders. Here's how:
- On the Spameater sidebar, click Filters.
- Select the Approved Senders tab.
- Click Add Filter.
- In the Address space, enter the address in the "From" line of your most recent Global Online Reservations e-mail.
- For Address Type, select Full Email Address.
- Click OK.
Spam Inspector
If you're using Spam Inspector to filter your incoming e-mail, you can exempt your Global Online Reservations mail from the filtering process by adding our no-reply@globalonlinereservations.com address to your list of Friends. Here's how:
- Open Outlook.
- On the Spam Inspector menu or toolbar, find and select Manage Friends List.
- In the Add a New Friend area, select E-mail.
- Enter the address in the "From" line of your most recent e-mail from Global Online Reservations.
- Click the (add) button.
- Click Close.
Spam Interceptor
If you're using Spam Interceptor to filter your incoming e-mail, you can exempt your Global Online Reservations mail from the filtering process by adding our no-reply@globalonlinereservations.com address to your list of Trusted senders. Here's how:
- Open Spam Interceptor and select Authentication Lists.
- Click Trusted.
- Enter the address in the "From" line of your most recent Global Online Reservations e-mail.
- Click Add.
Spamkiller
If you're using McAfee's Spamkiller to filter your incoming e-mail, you can exempt your Global Online Reservations mail from the filtering process by adding our no-reply@globalonlinereservations.com address to your list of Friends. Here's how:
- On the Spamkiller sidebar, click Friends.
- Click Add.
- Enter the address in the "From" line of your most recent Global Online Reservations e-mail and click the OK button.
SpamNet
If you're using Cloudmark's SpamNet to filter your incoming e-mail, you can exempt your Global Online Reservations mail from the filtering process by adding our no-reply@globalonlinereservations.com address to your Whitelist. Here's how:
- Open your Outlook Inbox.
- On the Cloudmark SpamNet toolbar, click Options.
- Click Advanced.
- Select the Whitelist tab.
- Click the Add button.
- Enter the address in the "From" line of your most recent Global Online Reservations e-mail and click the OK button.
- Click OK again, then Yes, then OK one last time.
SpamPal
If you're using SpamPal to filter your incoming e-mail, you can exempt your Global Online Reservations mail from the filtering process by adding our no-reply@globalonlinereservations.com address to your Whitelist. Here's how:
- When SpamPal is running, find the SpamPal icon in your Windows system tray and right-click on it.
- Select Add to Whitelist.
- Enter the address in the "From" line of your most recent Global Online Reservations e-mail.
- Click Add.
Spam Sleuth
If you're using Spam Sleuth to filter your incoming e-mail, you can exempt your Global Online Reservations mail from the filtering process by adding our no-reply@globalonlinereservations.com address to your list of Friends. Here's how:
- Open Spam Sleuth.
- From the File menu, select Configure.
- In the Friends category, make sure Active is selected.
- In the space provided for the list, make a new (blank) line and on it enter the address in the "From" line of your most recent Global Online Reservations e-mail.
- Click OK.
Others
Many e-mail programs, including older versions of Outlook, Outlook Express, Eudora, and Netscape Mail, don't provide an easy way for you to whitelist who you want to receive e-mail from. If you're using this sort of e-mail system and you either aren't getting your Global Online Reservations e-mail or want to make sure you continue to receive your Global Online Reservations mail in the future, you can contact your provider to solve the problem.
Contact the customer service department or the Postmaster at the company that provides your e-mail or Internet connection (your ISP). Notify them that Global Online Reservations mail is e-mail that you would like to receive and ask if they can whitelist us. (Unfortunately, some e-mail systems don't allow whitelisting.) If they do whitelist, they may ask for some information about us. Here's what to tell them:
Sending Address: If they ask for our address, give them the address in the "From" line of your most recent Global Online Reservations e-mail.
Domain: If they need to know the domain we're mailing from, tell them: globalonlinereservations.com and siamuk3.securesites.net (our host)
Australia
